Frequently Asked Questions
Everything you need to know about your YEMA experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are YEMA products sustainably made?
Yes, we prioritize ethical manufacturing and use eco-friendly materials such as organic cotton and recycled polyester to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my shipment?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to monitor your package's progress in real-time.